Product Marketing at WeTravel
Our clients love our innovative product. We’re launching at least 5 meaningful features every month across diverse product domains that cover everything a multi-day travel operator does. A new feature can be a Custom Website Builder to optimize website traffic, CRM AI features to convert that traffic into bookings, Quoting features to more easily price trips, an AI and content library to build a more compelling trip page (the equivalent to an eCommerce product detail page), Checkout improvements to collect payments around the world better, AI features to automate Supplier Management, and so on. This webinar shows examples of our new features from May (and we’ve evolved a lot since then).
We listen closely to our clients and build features that help them. Our company goal is to help multi-day travel companies run more of their business on WeTravel. This aligns with our own revenue strategy, since we make money when our clients make money.
But a feature that ships that nobody hears about doesn’t translate into value for clients or revenue for WeTravel. It’s just sad. But bridging that gap is not easy. Our clients are busy running trips, not reading release notes. That is where our Product Marketing function comes in. Our mission is to ensure everything we ship is discovered, understood, and used. We measure ourselves on adoption: the share of active clients using each of our 12 product themes, and the number of products each client adopts.
As we ship faster, how we take our features to market has to scale with it. That is why we are updating our operating model and doubling down on our Product Marketing function by hiring this role.