Key ResponsibilitiesLead and Develop the Partner Enablement Team
Hire, coach, and develop a global team of Partner Enablement Managers. Set clear performance expectations, run structured one-on-ones and deal reviews, and build a culture of technical excellence and accountability. Act as the escalation point for complex partner engagements and high-stakes implementations.
Drive Global Partner Enablement Strategy
Define and execute the global partner enablement roadmap in alignment with the Senior Director of Enablement and regional sales leadership. Establish consistent standards for how partners are onboarded, technically enabled, and measured across regions.
Stay Hands-On in the Field
Maintain direct involvement in strategic partner engagements — joining key customer conversations, leading executive-level workshops, and supporting your team on high-complexity deals. Model the behaviours and technical standards you expect from the team.
Build Scalable Frameworks and Playbooks
Develop repeatable enablement frameworks, delivery playbooks, and implementation guides that allow the team — and partners — to operate independently and at scale. Reduce reliance on ad hoc heroics.
Partner Cross-Functionally
Collaborate closely with Partner Account Managers, Product, Sales Engineering, and Customer Success to align enablement priorities with business goals. Represent the partner enablement function in regional and global planning cycles.
Own the Metrics
Define and track the KPIs that matter: partner-led pipeline, implementation success rates, time-to-value, and reduction in internal dependency. Report progress to senior leadership with clear insight into what’s working and where gaps exist.