This is a rare opportunity to build a department from the ground up. As the first Growth & Partnerships Manager, you’ll take ownership of everything that drives new clients and referral partnerships—from warm lead follow-up and sales conversion to developing referral relationships and executing growth strategies. You’ll work closely with the leadership team, including the CEO, Business Manager, Client Manager, and Marketing team.
We’re looking for someone who is confident enough to pick up the phone and start conversations with new people, while also being approachable and genuine in building long-term relationships with referral partners, clients, and their families. You enjoy connecting with people over the phone, via video, and in person, and you’re able to build trust naturally. You’re also comfortable using AI tools such as Claude to improve productivity, whether that’s drafting follow-up communications, preparing partnership materials, or managing your sales pipeline and reporting.
Growth should always be built on trust and integrity. Success in this role comes from accurately representing the services offered and ensuring expectations align with what the operations team can deliver. Protecting the company’s reputation, values, and client relationships is just as important as achieving growth targets.
This is a senior leadership opportunity. The successful candidate will be expected to take ownership of the growth and partnerships function, allowing the CEO to transition away from the day-to-day responsibilities of the role.
As part of the selection process, shortlisted candidates will be asked to deliver a brief presentation outlining how they would approach the role. This will include how they would position and promote the business, their initial growth and partnership strategies, and how they would measure success during their first months in the role.