• Coordinate delivery across multiple projects and workstreams, ensuring alignment to plans, milestones, and priorities
• Maintain visibility across schedules, risks, issues, dependencies, and overall delivery status
• Support end-to-end lifecycle execution (discovery → design → build → test → deploy → stabilization)
• Track actions, approvals, and follow-ups to maintain delivery momentum
• Consolidate inputs from cross-functional teams into clear programme-level views
• Support alignment across internal teams, vendors, and health service stakeholders
Governance, Reporting & Controls
• Prepare and maintain governance artefacts including dashboards, executive packs, and reporting
• Support governance forums, steering committees, and structured reporting cadences
• Assist with stage-gate processes, readiness assessments, and go/no-go decision support
• Monitor risks, issues, and dependencies and drive timely escalation
• Ensure reporting is accurate, complete, and presented in a decision-ready format
• Improve reporting quality, consistency, and transparency across the programme
• Maintain central repositories (SharePoint, Confluence) for programme artefacts and reporting
Technical Documentation & Knowledge Management
• Develop, structure, and maintain programme and implementation documentation aligned to delivery requirements
• Produce clear, high-quality artefacts including implementation guides, process flows, governance materials, runbooks, and knowledge articles
• Translate complex technical and operational concepts into structured, user-friendly documentation
• Collaborate with SMEs to gather, validate, and refine content across technical and business domains
• Ensure documentation is version-controlled, standardised, and maintained within governed repositories
• Support knowledge transfer to operational and BAU teams through clear, complete handover documentation
• Identify documentation gaps and drive continuous improvement in quality, usability, and consistency
Stakeholder Coordination & Change Support
• Build effective relationships across programme stakeholders including executives, PMs, vendors, and clinical teams
• Coordinate inputs across technical and business stakeholders to support governance and documentation outputs
• Support communication, training coordination, and stakeholder readiness activities
• Assist with onboarding and knowledge transfer across delivery teams