1) Business Partnership & Needs Assessment
• Build strong partnerships with ForMotion leaders, HRBPs, and SMEs to identify development needs, learning priorities, skill gaps, and priority audiences across the Americas business.
• Surface emerging needs, themes, and risks to the Global Training Manager for prioritization and alignment with global and regional L&D priorities.
• Translate business needs into training approaches, including onboarding, technical/clinical learning, leadership, operations, compliance-related development, and role-based capability support, as applicable.
• Build stakeholder relationships that support adoption of learning solutions and ensure training resources are practical, relevant, and usable in the business.
2) Training Design, Plans & Models
• Co-design learning solutions with SMEs using structured instructional design practices and adult learning principles.
• Develop training plans that clarify objectives, audience, modality, reinforcement strategy, stakeholder roles, and measurement approach.
• Contribute to scalable program models such as Train-the-Trainer (TtT), facilitator guides, toolkits, role-based onboarding plans, and repeatable delivery playbooks.
• Support the creation and upkeep of a training calendar/framework aligned to annual planning and evolving business priorities; triage quick wins versus longer-build solutions in coordination with the Global Training Manager.
3) Content Creation & Learning Asset Management
• Create, refine, and maintain learning assets including facilitator guides, participant materials, job aids, slide decks, practice activities, assessments, workflow supports, and microlearning.
• Maintain centralized documentation of learning assets, facilitator materials, program versions, and supporting resources to ensure consistency, version control, and scalability.
• Ensure learning materials can be delivered consistently and effectively across sites/teams and are easy for facilitators and business stakeholders to adopt.
• Translate learning concepts into clinic workflow realities, ensuring content reflects operational constraints and day-to-day execution environments.
4) Facilitation, Delivery Support & Adoption
• Facilitate sessions as needed, virtual and/or in-person, adapting delivery to audience needs and ensuring active learner participation and application.
• Provide delivery support for completed trainings, including session readiness, facilitator coaching, logistics coordination, learner communications, stakeholder follow-up, and reinforcement tactics.
• Build and sustain a network of SMEs, facilitators, and champions to support delivery capacity, adoption, and continuous improvement.
• Identify adoption barriers and recommend practical adjustments to improve training use and consistency in the field.
5) People-Related Projects, Change Support & Measurement
• Participate in people-related projects and change management initiatives where training, communication, stakeholder readiness, or reinforcement support is needed.
• Partner with the Global Training Manager to define and track training effectiveness metrics, including participation, learner feedback, knowledge gain, on-the-job application, and business impact where feasible.
• Gather feedback from learners, SMEs, HRBPs, and leaders; iterate content and delivery methods based on data, stakeholder feedback, and operational insight.