Own Strategic Customer Deployments
You will lead high-priority customer workstreams from first technical discovery through POC, deployment, expansion, and case study.
You will work with customers who are trying to build agents, automate complex workflows, improve model performance, reduce inference cost, build domain-specific evals, or run frontier-scale post-training.
You will help them answer:
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What should we train or evaluate?
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What does success actually mean?
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What workflows are worth turning into environments?
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What data or traces are needed?
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What should be automated, supervised, or measured?
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Which model should be adapted?
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What is the path from prototype to production?
Turn Ambiguity Into Scope
Customers rarely arrive with a perfectly defined problem.
You will take messy conversations, scattered artifacts, internal docs, product goals, and technical constraints, and turn them into crisp scopes that Applied Research and Engineering can actually execute.
Partner Deeply With Applied Research
This role works hand-in-hand with Applied Research.
You will bring customer signal into the research and product roadmap, helping the team identify which evals, environments, agents, and post-training recipes matter most in the field.
You will help prioritize work that can both advance the frontier and unlock meaningful customer outcomes.
You should be excited to spend time around questions like:
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How do we convert real-world workflows into reliable RL environments?
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What makes an eval useful instead of decorative?
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When is a verifier good enough?
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What makes a task trainable?
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Where does managed RL outperform prompting or manual workflow design?
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How do we prove performance improvement to a skeptical customer?
Build the Repeatable Motion
Every strategic deployment should make the next one easier.
You will help build the operating system for Prime Intellect’s applied AI motion:
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Customer qualification frameworks
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Pricing and packaging inputs
You will help turn one-off customer wins into a repeatable category.
This is a customer-facing role with real revenue responsibility.
You will work with leadership to move customers through qualification, legal, scoping, proposal, procurement, POC, deployment, and expansion.
You should be comfortable owning senior customer relationships, creating urgency, writing crisp follow-ups, navigating internal and external stakeholders, and making sure important deals do not die in ambiguity.