The Field Engineer is a hands-on technical contributor responsible for diagnosing and resolving vehicle software and hardware issues to keep the fleet operational. They will play a critical role in rapid fault triage, ensuring a 5-minute response time while strictly adhering to safety protocols. Working closely with fellow engineers and global teams, they will contribute to seamless operations through effective communication and problem-solving. As part of a newly established function within Fleet Operations, the Field Engineer will help refine processes and drive efficiency in a fast-paced, high-impact environment.
Key responsibilities:
•
Perform on-site fault triage and resolution, diagnosing and repairing vehicle software and hardware issues quickly to maintain fleet uptime.
•
Follow structured fault diagnosis and repair protocols, ensuring all work is carried out efficiently and in alignment with operational workflows.
•
Collaborate with fellow field engineers and cross-functional teams to troubleshoot and resolve technical issues effectively.
•
Respond rapidly to issues, meeting the 5-minute issue response to keep vehicles operational and our teams feeling adequately supported.
•
Maintain clear communication with the Field Engineering Lead, providing updates on ongoing repairs and ensuring smooth handovers across geographical locations.
•
Participate in on-call rotations, assisting with technical support and issue resolution across multiple regions as part of a 24/7 global support network.
•
Adhere to strict safety and compliance protocols, ensuring all fault triage, diagnosis, and repairs follow the correct procedures and approvals.
•
Contribute to continuous improvement efforts, identifying operational challenges and providing feedback to optimise field engineering support and efficiency.
About you
In order to set you up for success as a Field Engineer at Wayve, we’re looking for the following skills and experience.
Essential:
•
Full German driving licence.
•
Technical Expertise – Strong understanding of vehicle diagnostics, software and hardware fault triage, and repair processes. Experience in fleet operations, automotive systems, or ADAS technology is a plus.
•
Problem-Solving & Efficiency – Ability to troubleshoot and resolve technical issues quickly, meeting strict SLAs (5-minute response time) to keep vehicles operational.
•
Communication & Collaboration – Capable of working closely with global teams, providing clear technical updates, and ensuring smooth handovers across locations.
•
Safety & Compliance – Deep understanding of safety protocols, incident management, and adherence to operational procedures to ensure secure and effective repairs.
•
Adaptability & Flexibility – Comfortable working in a fast-paced, evolving environment, including participation in on-call rotations and weekend coverage as needed.
•
Technical Tools & Platforms – Familiarity with diagnostic tools, software monitoring platforms (e.g., Datadog, Mender), and ticketing systems like JIRA.
•
Fluent in English and German.
Desirable:
•
Bachelor’s degree (B.Sc. or equivalent) in Automotive, Mechanical, Electrical/Electronic Engineering, Computer Science, Robotics, or a related technical discipline.
•
Knowledge of ADAS on-road testing, safe vehicle-operation procedures, and relevant safety or high-voltage/EV certifications.
•
High-voltage/EV certification and practical experience diagnosing EV systems.
•
Demonstrated continuous-improvement mindset; able to identify recurring vehicle issues, turn field observations into actionable feedback, and help improve repair processes, vehicle uptime, and operational safety.
Additional Requirements:
•
This role is based on a rota with a shift pattern:
Monday to Sunday - (must be able to work weekends)
06:00 - 15:00
13:00 - 22:00
•
On-site at our office in Leonberg.
•
All applications are required to disclose any second job as part of the application process.
•
All applications will be subject to a health check before/after.
•
Employment is contingent upon passing training, pre-employment checks and ongoing drug/alcohol testing, in accordance with our policy.