• Conduct regular outreach to community members, identify community needs, provide follow-up support, and make referrals to appropriate services and resources. • Assist newcomers in accessing and navigating internal and external community resources. • Gather, share, and communicate feedback from immigrant communities to help identify trends, needs, and service gaps, serving as a bridge between World Relief and the communities served. • Build and maintain relationships with community partners and regularly share information about new or updated resources with the Community Ambassador team. • Engage and build relationships with both their own ethnic community and other immigrant communities to increase awareness of services and resources. • Plan, adapt, and participate in educational groups, workshops, and community-building activities, both in person and virtually. • Collaborate on outreach efforts for workshops, events, classes, and other activities to promote participation and engagement. • Create and share informational materials in target languages about available services, resources, policy updates, and life in the United States. • Collaborate closely with fellow Community Ambassadors and other World Relief programs to support outreach, community engagement, and service delivery efforts. • Document plans, activities, outcomes, referrals, and follow-up actions in a timely and accurate manner. • Actively participate in department meetings, staff development opportunities, trainings, community activities, and organizational events. • Maintain timely and accurate client files, case notes, and reporting records. • Support community resource development and help expand networks that connect community members to needed services. • Other duties as assigned.