About The Role
We are orchestrating the best high-performing team!
We’re looking for a Technical Support Analyst to join our Global Customer Success organization — the frontline that keeps our global payment operations running without a hitch. This is a role for someone who genuinely loves solving technical puzzles and takes pride in being the first line of defense for our clients.
In this position, you will build and maintain real-time monitoring systems, respond to critical incidents, and work alongside backend teams to diagnose and resolve issues fast. Every action you take directly protects the reliability our clients depend on. We hold ourselves to a high standard — every payment matters, every client interaction is an opportunity to deliver something exceptional — and we expect the same from the people on this team.
This role demands curiosity and a constant drive to get better. The payments ecosystem moves fast, and you will be expected to adapt, grow, and bring fresh ideas to improve how we operate. If you’re someone who sees an ambiguous situation as an opportunity rather than an obstacle, you’ll thrive here.
If you’re passionate about technology, eager to deepen your backend knowledge, and committed to building systems that scale — we want to hear from you.