Tutor Jackets is seeking a proactive, detail-oriented Virtual Assistant to support internal operations and tutor-student coordination. The ideal candidate will handle administrative workflows, help with project tracking, and facilitate communication across platforms. The role is part-time, with potential to expand based on performance and business growth.
Key Responsibilities:
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Coordinate tutor-student scheduling, including cancellations, rescheduling, and finding substitutes
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Support calendar management and set up accounts or systems as needed
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Handle monthly session renewals and prepare basic invoices
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Document internal SOPs and assist with ongoing project management
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Maintain and organize tutor availability and student data
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Participate in client communication via group chats (currently Google Voice; may transition to OpenPhone)
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Track tasks and deadlines across tutoring programs
Must-Have Qualifications:
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2+ years of experience in virtual assistance, customer support, or academic coordination
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Strong written communication skills in English
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Experience with calendar tools (e.g., Google Calendar) and productivity platforms (e.g., Google Workspace, Notion, or similar)
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Ability to manage multiple tasks with attention to detail
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Reliable internet connection and quiet work environment
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Proactive, solution-oriented mindset with strong time management
Software Tools:
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Google Workspace (Docs, Sheets, Calendar)
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Google Voice (may transition to OpenPhone)
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CRM or task/project management tools (Notion, Trello, or similar)
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Optional: Experience with invoicing tools or basic accounting systems