We are seeking a service-oriented SCADA Services Engineer with strong problem-solving abilities, excellent customer-facing skills, and proven hands-on experience supporting, maintaining, troubleshooting, and upgrading Supervisory Control and Data Acquisition (SCADA) systems and their underlying PLCs and control panels. In this role you will be the go-to technical expert for a diverse installed base of SCADA systems including Inductive Automation (Ignition), Rockwell Automation (FactoryTalk), Wonderware, iFix, VTSCADA and Allen-Bradley PLC platforms. Day-to-day responsibilities include remote and on-site troubleshooting, break/fix support, system optimization, patch management, and implementing upgrades and enhancements on existing systems across projects of varying size and complexity. This is a customer-facing, service-focused position that requires a proactive mindset: anticipating issues before they escalate, resolving problems efficiently, and maximizing system uptime and performance while making the best use of available resources. You will regularly interact with end-users, plant operators, and internal teams to diagnose issues, explain technical concepts clearly, and deliver sustainable solutions.