AI Strategy & Executive Leadership
• Set Billtrust’s Applied Intelligence vision and multi-year product roadmap, establishing the strategic framework that guides how AI shapes every layer of the AR lifecycle.
• Serve as a member of the Product leadership team, shaping company-wide product strategy and influencing investment priorities at the executive level.
• Define the operating model for how Applied Intelligence is built, deployed, and continuously improved — including governance, evaluation standards, and responsible AI principles.
• Other duties as assigned.
Product Development & AI Innovation
• Own the end-to-end product lifecycle for Billtrust’s AI-powered capabilities — from opportunity identification and experimentation through scaled delivery and ongoing iteration — leveraging co-worker agents and AI tooling to compress timelines and raise quality.
• Establish rigorous frameworks for evaluating AI product performance, accuracy, reliability, and customer safety before and after deployment.
• Drive a culture of bold experimentation: define hypotheses, design tests, interpret results, and champion the learnings that most accelerate product-market fit.
• Partner with Engineering, Data Science, and Design to translate frontier AI capabilities into intuitive, production-grade customer experiences.
Organization Building & Talent
• Recruit, develop, and retain a high-caliber team of product managers and applied AI practitioners, building one of the most sought-after AI product organizations in B2B fintech.
• Champion AI-first ways of working across the entire Product organization, setting the standard for how leaders and ICs leverage AI tools to amplify impact.
• Create clear career pathways and a coaching culture that elevates team members into future leaders of AI product development.
Market Presence & Commercial Impact
• Serve as Billtrust’s most senior external voice on Applied Intelligence — representing the company at industry events, in analyst conversations, and in strategic customer and partner engagements.
• Partner with Sales, Marketing, and Customer Success to ensure AI differentiation is clearly communicated and consistently converted into pipeline and retention.
• Engage directly with key customers to co-create AI solutions, gather strategic insight, and validate roadmap direction against real-world complexity.