What This Role Actually Is
Process servers are the independent contractors who physically deliver legal documents (like lawsuits and subpoenas) to the people named in them — a legally regulated, time-sensitive service. ABC coordinates a network of these contractors nationwide.
This role owns that network end-to-end in our two highest-priority markets: Arizona and Texas. You’re responsible for making sure there are enough servers in the right places, that the highest-volume ones stay engaged and paid fairly, and that when something breaks, like a coverage gap, a slow region, a compliance issue, you catch it before a dashboard does and fix it.
This is a marketplace operations role, similar to what a strong regional lead at a gig, delivery, or field-service company does, which is balancing local supply and demand using data you go get yourself, not data someone hands you.
While this is a remote position, frequent travel to AZ or TX is expected.