The Head,FSSC GBS Asia is accountable for the strategic leadership, development, and operational excellence of the Manila Financial Shared Services Center. This role is pivotal in driving scalability, efficiency, and continuous improvement across finance operations through a robust shared services model. With an expanded scope, the Head,FSSC GBS Asia oversees the end-to-end service delivery, including the successful migration, execution, and optimization of financial processes across multiple countries and business units. This includes ensuring alignment with global standards, approved budgets, and efficiency targets.
The Head,FSSC GBS Asia partners closely with Global Process Owners (GPOs) and regional stakeholders to standardize processes, embed knowledge management practices, and implement best-in-class tools and technologies. A key responsibility is to foster strong relationships with Finance Directors and key stakeholders in the countries supported, ensuring high levels of service, issue resolution, and ongoing education. In addition, the Head,FSSC GBS Asia ensures full compliance with internal controls, legal and tax regulations, and company policies across all jurisdictions under the FSSC Manila’s remit.
This role also plays a critical part in talent development, change management, and building a high-performing, future-ready finance organization.