1 Provides leadership, expertise, and direction in the maintenance, repair, and operation of all electronics and electric systems used to operate water distribution within the Dallas Water Utility; supervises workers providing technical skill to maintain system; prioritizes tasks, schedules and assigns maintenance requests, and ensures that staff are completing work on schedule, and have clear performance expectations.
2 Hires, trains, and delivers performance evaluation and enforces discipline; verifies and approves time, manages equipment, tools, and technology and performs other supervisory tasks for department personnel.
3 Participates in the development and implementation of long range plans, programs, and schedules; participates in the development and implementation of budget and resource allocation; determines goals and objectives needing emphasis; coordinates and facilitates the maintenance activities and completion of tasks to ensure safe and uninterrupted services to customers and citizens.
4 Identifies, troubleshoots, and addresses issues or concerns with electronic equipment and chemical analyzers; checks and evaluates preventative maintenance standards, periodic verification and calibration, and assists in correcting breakdowns or other equipment failures; performs audits and gives technical and mechanical direction.
5 Plans, controls, supervises, and coordinates maintenance activities and evaluates components; participates in and conducts various staff meetings to ensure equipment availability, reliability, and capacity in support of technicians and work order requests.
6 Monitors and oversees plant and facility performance to ensure that water distribution services comply with local, state, and federal regulations; supervises the use and application of chemicals and tracks inventory; files necessary paperwork and works to optimize services and maintenance activities.
7 Hears and resolves serious complaints or simple grievances from employees; refers serious grievances to higher level managers; effects disciplinary actions or recommends serious disciplinary actions to managers.
8 Finds and implements methods to improve production or effectiveness.
9 Performs any and all other work as needed or assigned.