Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
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Trusted by 1 million developers building the future of voice agents
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Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
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Try talking to Vapi now!
Why We’re Hiring This Role:
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Vapi is the platform enterprises use to build production voice agents, and our product surface is expanding fast to support the next billion calls.
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We’re hiring our first dedicated QA Engineer on the product team to own end-to-end quality across that surface.
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This is a real ownership role: you’ll work on the cutting edge of AI, define how we test a non-deterministic product, partner directly with engineers on a small team, and have outsized impact on what our customers experience every day.
What You’ll Do:
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First 30 Days:
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Build and deploy real assistants on Vapi, run live calls and simulations across our main provider integrations (LLMs, STT, TTS, telephony), and break the product in at least a few interesting ways.
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Get up and running in our existing e2e test framework and ship your first Playwright tests against the dashboard.
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File bugs that engineers fix, and develop a working point of view on where our coverage is weakest.
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By 60 Days:
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Own release testing for at least one major product area (assistant builder, simulations, monitoring, knowledge base, or versioning), and earn engineers’ trust to gate it.
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Meaningfully improve automated coverage in your area.
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Partner with engineers on test strategy for new features before they ship.
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Use AI coding agents to multiply your throughput on test scenarios and regression coverage.
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By 90 Days:
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Operate as a full peer to engineers on the team, owning QA across the product surface without handholding.
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Extend our testing practices and contribute patterns the rest of the team picks up.
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Be involved in new features from the start, with the automation suite meaningfully larger on your watch.
Who You Are:
Must-Haves
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5+ years in QA, SDET, Test Engineering, or product engineering with a strong testing focus.
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Hands-on with at least one modern e2e framework — Playwright preferred; Cypress, Selenium, or equivalent are fine.
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Comfortable reading and writing TypeScript / JavaScript well enough to extend our test suite and file bugs with a hypothesis attached.
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Track record testing complex, distributed systems with real failure modes — APIs, integrations, real-time behavior, anything where “correct” isn’t a fixed string.
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Daily use of AI coding agents (Claude Code, Cursor, or similar) with opinions about where they help and where they don’t.
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Self-directed: you read the PR, open the product, and start finding what’s broken without waiting for a spec.
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Strong written communication, especially in bug reports and test plans.
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Customer empathy and a bias for action: you ship, you own outcomes, and you care what users actually experience.
Nice-to-Haves
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Background in voice AI, conversational AI, LLM applications, or telephony.
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Experience with LLM evals or testing non-deterministic systems.
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Worked on a developer-facing product — APIs, SDKs, dashboards — where the audience is technical.
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Early-stage startup experience; comfortable with ambiguity and shifting priorities.
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Open-source contributions or public writing on testing, evals, or QA practice.
Why Vapi:
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Generational impact: Build the human interface for every business.
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Ownership culture: 70% of the company are previous founders.
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Kind team: The founders, Jordan and Nikhil, are Canadians.
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Tier-1 Investors: YC, KP seed, Bessemer Series A.
What We Offer:
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Real stake: Competitive salary and excellent equity ownership.
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Comprehensive health coverage: medical, dental, and vision plans.
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Team love: We love hanging out, and we do quarterly off-sites.
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Flexible time off: take what you need.
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More: catered meals, transportation, gym, and a $10k annual L&D budget.