We’re hiring a Senior Product Designer to own 9amHealth’s consumer app — the daily touchpoint for people managing diabetes, blood pressure, cholesterol, or weight. This is a craft-led, senior IC role. You’ll design what our members see, what they tap, and how the experience responds. The quality of what you ship matters as much as the thinking behind it.
The mandate is broad and the canvas is genuinely open. Several tracks in the 9amHealth member experience are still largely untouched: mental health support, movement, and more. You’ll put your fingerprint on labs, medications, virtual visits, education, nutrition, tracking, and the onboarding and re-engagement patterns that tie them together. For an ambitious senior designer who wants to shape a product from the ground up, that scope is rare.
Our members carry real clinical risk,including vulnerability to disordered eating patterns. That means no unnecessary pressure, no calorie scolding, no shame loops. Holding “engaging” and “clinically safe” in tension at the same time is the real design challenge here, and the thing that makes this role genuinely hard and genuinely interesting. It’s also the part that no tool can do for you,it requires judgment.
The member app is also tightly integrated with our EMR, which we built ourselves. Clinical data surfaces on the consumer side. Member actions trigger Care Team workflows. A “message your Care Team” button has a queue behind it. A surfaced lab value is the tip of a workflow. You’ll work primarily on the consumer surface, but you need to think across that seam, because your decisions shape the clinical team’s day.
This is a senior individual contributor role reporting to our Head of Design. You’ll work day-to-day with a full product squad: a product manager, front-end and back-end engineers, and QA. Our product and engineering team is distributed across San Diego, (CA) and Vienna (AU), and this role is based in EST for maximum overlap with both.