Internet Fulfillment Team Member | Part-Time (Non-Seasonal)
LocationBernardsville, New Jersey, United States
Work modeon-site
Typepart-time
DepartmentBernardsville
Company size1+ people
First seen1w ago
Last seen3d ago
About the company
Gary’s Wine & Marketplace is a locally owned business and one of the leading wine retailers in the tri-state area, with established brick-and-mortar stores and an online presence.
We specialize in offering a wide selection of fine wines, beers, spirits, artisanal cheeses, quality meats, and gourmet foods—all at competitive prices. Our reputation is built on providing outstanding customer service and a knowledgeable staff who are passionate about what they do.
Joining our team means being part of a dynamic, customer-focused environment where your expertise and enthusiasm for great products can truly shine.
About the role
We are seeking a dedicated and detail-oriented individual for a Part-Time, Non-Seasonal Role, as an Internet Fulfillment Team Member to ensure our customers receive their orders flawlessly and on time.
Responsibilities:
•
Efficient Order Processing: Accurately handles internet orders, ensuring all necessary documentation is completed promptly.
•
Item Selection: Pull and prepare items for orders as requested.
•
Wine Verification: Confirm that the correct vintage and type of wine is selected for each order.
•
Packing and Shipping: Carefully pack, label, and ship orders to ensure safe and efficient delivery.
•
Order Organization: Coordinate and manage pickup orders for a seamless customer experience.
•
Transaction Management: Process customer transactions with precision, ensuring each customer is properly identified.
•
Customer Data Management: Add new customer information or update existing data in Vision POS, while keeping our marketing department informed of any changes.
•
Customer Correspondence: Communicate with customers to provide outstanding support, ensuring complete and timely resolution of any inquiries.
•
Customer Service: Address and resolve customer service calls related to internet orders with professionalism and courtesy.
•
Shelf Replenishment: Restock shelves with products in a timely and efficient manner.
Requirements
•
Strong customer service skills and a friendly, professional attitude
•
High attention to detail and accuracy in order processing
•
Ability to multitask and work efficiently in a fast-paced environment
•
Strong organizational skills and reliability in meeting deadlines
•
Ability to lift up to 40 lbs. and stand for extended periods
•
Must be at least 18 years of age
•
Basic computer skills; experience with POS systems a plus
•
Previous retail, order fulfillment, or warehouse experience preferred but not required
Benefits
We offer a friendly working environment, a competitive starting salary, flexible hours, and a generous employee discount. For full-time employees, benefits such as 401K and health insurance are available subject to the terms in our Employee Handbook.