• Develop relationships with existing hospitals, labs, and customers
• Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers
• Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels
• Maintain open communication lines with current and prospective customers on programs, promotions, and pricing trends
• Increase account penetration with orders for new and existing line of products and services
• Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel
• Commit to travel as necessary for position and product line support
• Complete other special projects or assignments as requested
• Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence
• Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned