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GoMining

General Manager - Cards

LocationLatvia
Work moderemote
Typefull-time
DepartmentIT
Company size11+ people
First seen1w ago
Last seen4d ago
About the role
At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.
We are looking for a General Manager to own the Cards business at GoMining.
You will be responsible for the card product end-to-end — from issuing and processing infrastructure to activation, spending, subscription, cashback, KYC, provider relationships, and unit economics.
This is a business ownership role, not just a product role. You will own the strategy, P&L, product roadmap, delivery, key metrics, provider relationships, and engineering team behind the Cards direction.
Your goal is to build a card product customers actively use while creating sustainable economics for the company.
Responsibilities
Business Ownership
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Own the Cards business end-to-end, including strategy, P&L, budget, roadmap, and execution.
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Define and manage the economics of the card program.
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Own TPV, active cards, customer spending, retention, and monetisation.
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Build financial models covering revenue, card issuance costs, processing costs, customer margin, and LTV.
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Identify opportunities to improve profitability and customer engagement.
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Present strategy, performance, and key decisions directly to C-level stakeholders.
Card Product
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Own the full card customer journey from onboarding and issuance to activation and everyday spending.
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Develop virtual and physical card products.
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Own subscription, cashback, and other card-related mechanics.
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Improve activation rates and increase customer spending.
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Develop simplified onboarding and KYC flows together with Compliance.
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Own card-related customer experience and continuously identify friction points.
Issuing & Processing
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Own relationships with issuing, processing, BaaS, and other card infrastructure providers.
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Manage integrations and operational dependencies.
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Negotiate commercial terms with providers.
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Reduce vendor lock-in and build resilience against changes in provider terms or availability.
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Ensure the card business can continue operating reliably as it scales.
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Manage critical incidents involving providers together with engineering.
Economics & Growth
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Understand and optimize the unit economics of every active card.
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Track customer profitability, card issuance and servicing costs, transaction economics, retention, and LTV.
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Identify opportunities to increase transaction volume and customer engagement.
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Design product mechanics that encourage customers to keep spending through GoMining Cards.
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Work with Growth and Marketing on acquisition, activation, and retention initiatives.
Team & Delivery
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Lead the engineering team responsible for the Cards direction.
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Work directly with the Tech Lead on architecture and delivery.
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Own roadmap, priorities, backlog, releases, and key incidents.
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Hire and develop team members when needed.
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Build a high-speed, data-driven execution culture.
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Use AI and automation across product development, analytics, specifications, QA, and operational processes.
Requirements
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Strong end-to-end experience with card products.
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Experience with issuing, processing, BaaS, or card infrastructure.
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Experience launching or scaling a card program.
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Strong understanding of card unit economics.
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Ability to model customer margin, transaction economics, issuance costs, and LTV.
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Experience negotiating directly with card providers.
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Experience managing dependency on external providers and ideally reducing vendor lock-in.
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Strong product and commercial mindset.
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Experience owning revenue or P&L is highly preferred.
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Strong analytical and data-driven approach.
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Technical literacy and ability to work directly with engineering teams.
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Experience managing product or engineering teams.
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Experience in fintech, neobanking, payments, crypto cards, wallets, or exchanges is highly relevant.
Benefits
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Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
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Work-life fit: remote or hybrid format with flexible hours across international teams.
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Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
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Recognition programs: structured performance reviews and team awards.
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Team culture: retreats in international locations (for example, company apartments in Cyprus).
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