Education, Licensure, & Experience
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High school diploma or GED preferred.
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Experience supervising housekeeping, janitorial, hospitality, environmental services, or related operational teams required
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Experience working with contracted vendors or outsourced service providers preferred
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Experience working in healthcare, behavioral health, hospitality, residential, or similar service environments preferred
Job Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Strong leadership, coaching, and staff development skills
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Knowledge of housekeeping, janitorial, hospitality, and environmental service operations
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Strong organizational, communication, and problem-solving skills
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Ability to maintain cleanliness, safety, and operational standards in a fast-paced environment
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Ability to manage multiple priorities and support workflow coordination
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Strong attention to detail and follow-through
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Ability to collaborate effectively across departments and with contracted vendors
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Ability to maintain professionalism, confidentiality, and accountability
While performing the duties of this job, the employee is frequently required to talk or hear and regularly required to stand, walk, climb stairs, bend, stoop, reach, and use hands to handle objects and equipment. The employee may occasionally sit, kneel, crouch, push, pull, lift, or move supplies and materials up to 50 pounds. The role may require extended periods of walking and physical activity throughout the facility.
This position operates in healthcare, residential, behavioral health, and hospitality service environments. Employees may interact with clients experiencing behavioral health or substance use-related conditions and may encounter exposure to cleaning chemicals, bodily fluids, viruses, diseases, or infections in the work environment. The role may require schedule flexibility based on operational needs.