Requirements Gathering & Documentation
· Work with the Senior Product Manager to capture and refine business requirements for AI-driven workflows, platforms, and digital tools.
· Conduct partner interviews, business process mapping, and gap analysis.
· Write clear and detailed documentation including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria.
· Maintain version-controlled documentation and traceability throughout the development lifecycle.
Workflow & Process Analysis
· Analyze existing workflows across strategy, creative, and compliance processes to identify areas of automation and efficiency gains through AI integration.
· Create visual process models, user flows, and data maps using tools such as Miro or LucidChart.
· Support design of future-state processes and help prioritize improvement opportunities in consideration of product roadmaps.
Compliance & Risk Alignment
· Collaborate with legal, data and security teams to ensure that solutions meet regulatory standards, including data privacy and retention policies.
· Help prepare risk assessments, control matrices, and compliance documentation.
· Help embed auditability and traceability into platform workflows.
· Support User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting outcomes.
· Work with the Product Manager to assess defects, update requirements, and finalize release artifacts.
· Track feature readiness, go-live preparation, and change management activities.
· Gather metrics related to user adoption, workflow efficiency, and platform performance.
· Help build dashboards logic using tools like Power BI or Excel to track important transformation metrics.
· Present findings to our teams to support continuous improvement.