Principal Responsibilities:
• Provides highly visible customer support through the performance of on-site installation, servicing and repair of complex equipment and systems
• Checks out and approves operational quality of system equipment
• Instructs customers in the operation and maintenance of the system
• Serves as company liaison with customer on administrative and technical matters for assigned projects
• Responsible for operational quality of system equipment
Required Skills:
• Bachelor’s degree or equivalent experience required
• 2+ years of related experience
Physical Demands & Working Conditions:
•Perform activities such as sitting, standing, or typing for extended periods of time
•Must be able to lift up to 50 lbs
•Regularly requires good manual dexterity and coordination
•Occasionally moves/positions objects/systems up to and exceeding 100 lbs
•Ability to remain in a stationary position for 20% of the time
•Frequently positions self to perform tasks and positions objects below, at, and above shoulder level
•Regularly requires manual dexterity and coordination of objects below, at and above shoulder level
•Must be able to communicate information and ideas so others will understand
•Must be able to exchange accurate information
•Operates in a KD -Research Lab and/or field/manufacturing environment
•Constantly operates a computer and other office productivity machinery
•Ability to observe documents and details at close range (within a few feet of the observer)
•Dedication to safety to mitigate hazards including handling mechanical and electrical hardware, high voltage, gas, water, and heat
•Noise level in the work environment is usually average