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HY
Hyde Park Developments

HR Operations Supervisor

LocationNew Cairo City, Cairo Governorate, Egypt
Work modeon-site
Typefull-time
DepartmentHuman Resources
Company size11+ people
First seen1w ago
Last seen1d ago
Job Purpose
To supervise and ensure the effective delivery of day-to-day HR Operations activities across the employee lifecycle, ensuring accurate employee data, timely payroll inputs, proper personnel administration, compliance with Egyptian Labour Law and company policies, and a high level of service to employees and internal stakeholders.
Key Responsibilities
1. Personnel Administration
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Supervise the full employee lifecycle from hiring through separation, ensuring all processes are completed accurately and on time.
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Manage employment contracts, renewals, probation confirmations, promotions, transfers, and termination processes.
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Ensure employee personnel files are complete, accurate, confidential, and regularly audited.
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Manage Social Insurance and Labour Office documentation and follow up with relevant governmental authorities.
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Prepare official HR letters, employment certificates, and other legal employment documents.
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Ensure compliance with Egyptian Labour Law, Social Insurance regulations, and company HR policies and procedures.
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Ensure proper documentation and clearance of employee exits, including leaver checklists and final settlements.
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Provide guidance and support to employees and managers on HR operational policies and procedures.
2. Payroll Operations
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Review and validate monthly payroll inputs to ensure accuracy, completeness, and timely processing.
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Coordinate with Payroll and relevant stakeholders to ensure all employee changes are properly reflected in payroll.
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Monitor payroll-related changes including new hires, resignations, allowances, deductions, and unpaid leave.
3. HR Operations
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Supervise attendance, leave, and employee balance administration, ensuring accurate and timely updates.
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Ensure the accuracy and integrity of employee data within Oracle HR and other HR systems.
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Monitor HR transactions and ensure all employee movements and changes are properly recorded.
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Prepare and maintain HR operational reports, dashboards, and workforce data as required.
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Monitor HR service delivery and ensure employee requests and inquiries are handled within agreed timelines.
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Identify opportunities to streamline HR processes, improve efficiency, and reduce manual activities.
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Support HR digital transformation initiatives, including system enhancements, automation, and process digitization.
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Develop and maintain HR Operations SOPs, process guidelines, and documentation.
4. Team Supervision & Stakeholder Management
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Supervise, guide, and support the HR Operations team to ensure effective workload distribution and timely delivery of services.
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Set clear priorities and monitor the team’s performance against agreed objectives and service standards.
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Ensure effective coordination with HRBPs, Talent Acquisition, Total Rewards, Finance, and other relevant functions.
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Act as a point of escalation for complex HR Operations and employee-related matters.
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Promote a high level of accuracy, confidentiality, responsiveness, and customer service within the HR Operations function.
5. Compliance & Continuous Improvement
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Ensure HR Operations practices are aligned with applicable labour laws, social insurance regulations, and internal policies.
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Support internal and external HR audits and ensure required documentation is readily available.
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Monitor compliance gaps and recommend corrective actions where required.
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Review existing HR processes and recommend improvements to enhance efficiency, accuracy, and employee experience.
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Maintain strict confidentiality and security of employee information and HR records.
Requirements
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Bachelor’s degree in Human Resources, Business Administration, or a related field.
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5–7 years of relevant HR Operations / Personnel experience, preferably within a structured corporate environment.
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Previous supervisory or team leadership experience is preferred.
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Strong knowledge of Egyptian Labour Law and Social Insurance regulations.
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Practical experience with payroll processes and HRIS, preferably Oracle.
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Strong proficiency in Microsoft Office, particularly Excel.
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Experience in HR process improvement and digital HR initiatives is an advantage.
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