ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
About the role
As a Clinical Trial Liaison at ICON, you will design and analyze clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies.
What you will do:
Clinical Investigator Management
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Accountable for the full spectrum of investigator engagement from identification and qualification through enrollment, and support database lock, and study closeout
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Serve as a clinical trial scientific ambassador, ensuring investigators deeply understand protocol intent, scientific rationale, and patient eligibility requirements
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Develop and sustain strategic, high-trust relationships with investigators that span trials and therapeutic areas
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Influence enrollment by co-creating tailored recruitment strategies aligned with site capabilities, patient population realities, and study objectives
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Proactively find opportunities to reach new patients, accelerate enrollment and increase impact at priority sites, including for example, novel site models, community-based research initiatives etc
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Capture and elevate critical insights from sites to optimize feasibility, protocol design, and study conduct
Clinical Trial Management
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Lead site-level strategy and risk planning to ensure strong and predictable enrollment and data delivery
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Leverage performance metrics to anticipate issues, intervene decisively, and maintain momentum toward clinical milestones
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Drive inspection readiness as a continuous discipline across sites
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Collaborate across functions and with vendor partners to resolve operational barriers, ensuring delivery with speed and quality
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Maintain advanced understanding of local treatment paradigms and standard of care to influence strategic country/site selection and protocol localization
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Provide oversight and quality assurance for vendor monitoring, escalating risks proactively
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Where applicable, lead end-to-end management of Post-Marketing Safety Studies in compliance with local regulations
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Business Management and Engagement
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Cultivate a portfolio of strategically aligned, high-impact investigators who consistently prioritize client trials
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Enable an exceptional investigator experience by being a responsive, knowledgeable, and valued scientific partner
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Collaborate cross-functionally (e.g., Medical, Clinical, Study Delivery) to align on trial and site priorities, troubleshooting challenges with urgency and creativity
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Conduct data-informed site prospecting and prioritization, contributing to trial competitiveness and regional strategic execution
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Maintain scientific fluency and therapeutic expertise to lead meaningful, solutions-focused discussions with site personnel
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Act as a key liaison between field teams, vendors, and investigators, ensuring alignment, shared purpose, and continuous knowledge transfer
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Partner closely with field team colleagues to elevate the investigator and site experience, ensuring seamless collaboration and improving enrollment outcomes and Investigator relationships
You are:
Requirements
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Bachelor’s degree or equivalent; strong preference for scientific, clinical, or health-related fields
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Minimum 5 years of experience in clinical research or pharmaceutical industry with experience directly interacting with or working with HCPs and clinical sites
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Open to up to 60-80% travel during peak times (travel will vary)