GiveDirectly’s People Operations team owns global payroll, employee lifecycle, HR data, and total rewards delivery for a workforce spread across more than 20 countries. As the team has grown, so has the case for additional capacity at the leadership level to help own the operating engine that keeps payroll, service delivery, and people data running well every day. This role is that operating engine.
The Senior Manager, People Operations will manage a team of Associates and Coordinators (3 in total for now). You’ll own end-to-end payroll delivery, the ticketing system and employee lifecycle (onboarding, offboarding, transfers), HRIS data quality, and execution of the annual compensation cycle and mobility transactions. You’ll be the first point of contact for country HR teams on operational payroll, data, and ticketing matters, and you’ll build depth across your team so critical knowledge doesn’t sit with one person.
This is a hands-on, builder’s role. You’ll set the operating model for your areas (cadence, controls, service standards) and be accountable for the outcomes, not just for delivering against someone else’s plan.
Reports to: Senior Manager, People Operations
Location: Remote, with a requirement to overlap with an East Africa timezone by at least 3 hours, and meaningful overlap with US Eastern hours. We can only employ people in certain places at the moment, so it’s worth checking our current list of eligible countries to see if yours is included. If you’re based elsewhere, it’s not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
Travel Requirements: Must be able to travel ~3-4 times per year to one of our countries of operation for team retreats and oversight.