Delivery & Operational Excellence
• Accountable for engineering delivery outcomes across ERP, integration platforms, and WMS-facing services.
• Owns engineering delivery standards, technical quality gates, and release readiness.
• Ownership and management of the development toolset for TSFM teams
• Accountable for team capacity planning, delivery predictability, and technical risk management working with the project delivery team.
• Oversee the customization of Azure DevOps work items (Epics, Features, User Stories, and work with Test team to ensure integration with Qtest) to align with organizational processes.
• Align delivery objectives with OKRs (Objectives and Key Results), ensuring transparency and measurable outcomes.
• Collaborate with Business Analysis, Pre-sales Consultants, Solution Architecture, Technical teams, Quality & Test and Service teams.
Stakeholder & Customer Impact
• Supports pre‑sales and solution shaping activities with credible delivery input and risk assessment.
• Ensures engineering decisions consider commercial impact, operational cost, and customer experience.
• Acts as a senior engineering representative with internal and external stakeholders, including clients and partners.
Engineering & Technical Leadership
• Define and implement engineering best practices, including peer review, test-driven development, code repositories, pipelines and work with test team on defects.
• Foster technology innovation and prototyping in collaboration with product teams to drive growth and explore new opportunities using AI capabilities.
• Standardize and oversee the end-to-end delivery process, from intake to business value realisation.
• Oversee the delivery pipeline, ensuring efficient workflows through agreed toolsets for IT practice.
• Define, lead, and embed a standardized Agile delivery framework across the organization. ·
• Drive adoption of Agile principles and practices, ensuring alignment with business values, outcomes, and value streams. ·
• Promote a culture of continuous improvement, collaboration, and innovation across all teams. ·
• Work with the Cencora Agile Transformation team to deliver relevant Agile training to Alloga team members over time.