Clinicians don’t train for a decade to spend their days on paperwork and prior auths. They do it to treat patients. But across our field, documentation, authorizations, and administrative sprawl pile up until clinicians spend more time on the work around care than on care itself. It is the fastest route to burnout and the main reason great clinicians leave, which ultimately reduces patient’s access to high quality care
As Director, Operational Programs, you own the mandate to change that at Talkiatry. Your job is to give clinicians their time back: find the administrative work weighing them down, take it off their plate, and rebuild it as something faster, standardized, and increasingly automated.
This is a hands-on, deeply cross-functional role. You’ll combine clinician feedback, operational data, and a real understanding of clinical workflows to design, pilot, and scale the programs that make Talkiatry the best place in the country to practice psychiatry. You own two vendor-run support programs today, and you’ll build the automation and AI roadmap that decides how this work runs tomorrow.
The right person loves the nuts and bolts of a business and is relentless about making them better. You standardize what’s manual, automate what’s repeatable, and productize what scales. You lead through influence as much as authority. And you measure success by one thing: how much of a clinician’s day goes back to patients. You’ll report to the VP, Operational Programs.