Executive & team administration
• Provide administrative support to IT leadership, including calendar management, meeting coordination, agendas, and follow-ups.
• Prepare reports, presentations, and internal communications on behalf of the team.
• Coordinate team events, onboarding logistics for new IT hires, and cross-departmental scheduling.
• Maintain team documentation, trackers, and shared resources.
• Own day-to-day IT financial operations: budget tracking, accruals, invoice processing, and monthly spend reconciliation.
• Partner with Finance on forecasting, variance analysis, and annual budget planning for IT.
• Track software license, SaaS subscription, and hardware costs; identify savings opportunities.
• Manage cost allocations and chargebacks where applicable.
Purchasing & Vendor management
• Manage the IT procurement lifecycle: quotes, purchase orders, approvals, receiving, and invoice matching.
• Maintain vendor relationships and track contract renewal dates, terms, and SLAs.
• Coordinate with Legal and Finance on contract review and vendor onboarding.
• Manage inbound and outbound hardware logistics, including equipment for new hires, returns from departing employees, and RMAs.
• Maintain accurate asset and inventory records in coordination with the IT team.
• Handle international and domestic shipping requirements, customs documentation, and carrier relationships as needed.
Governance, Risk & Compliance (GRC)
• Lead coordination of GRC activities across IT, internal stakeholders, and external auditors.
• Manage audit calendars, evidence collection, and remediation tracking for our SOC 2 and ISO 27001 programs.
• Maintain policy documentation, control matrices, and risk registers.
• Track and report on compliance status to leadership; drive accountability for open items.
• Coordinate security questionnaire responses and customer compliance requests in partnership with IT and Sales.