As an Operations Associate, you’ll own the daily flow of mail, disputes, and chargebacks that keep our operations compliant and our customers taken care of. You’ll build fluency across core workflows, including in-person mail handling, dispute resolution, physical payment processing, credit disputes, and money order processing, and you’ll take ownership of your work end-to-end, from spotting an issue to seeing it resolved. We’re looking for someone who holds themselves to a high standard of accuracy and consistency because, in a regulated fintech environment, the details matter. You’ll get hands-on training and ongoing mentorship as you build these skills, and this role is a starting point for growth into Operations II or specialist tracks.