iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.
At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you’re valued, challenged, and inspired!
About the role
We are now recruiting a Warehouse Shift Supervisors to join our Team at iForce Bardon, Leicestershire on a Full time and permanent position.
Here you will be responsible for supervising operations, leading teams to deliver excellent performance, service, and operational standards in a fast-paced logistics environment.
Job Description
Shift: Monday to Friday, rotational shifts, start times between 06:00 – 14:00 & 14:00 – 22:00, 37.5 hours per week
Responsibilities
Your job duties will include but not limited to the following:
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Supervise and coordinate warehouse operations across assigned shifts, ensuring productivity, service, and quality targets are consistently achieved.
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Lead, coach, and motivate warehouse colleagues and Team Leaders, promoting a high-performance culture and driving engagement across the team.
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Maintaining high standards of people compliance through proactive team management, employee accountability, and disciplinary case management.
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Plan daily shift briefings, communicating business updates, operational priorities, safety messages, and performance expectations.
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Monitor and manage shift KPIs, taking corrective action where required to ensure departmental objectives are met.
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Ensure full compliance with Health & Safety, hygiene, and company policies, promoting safe working practices at all times.
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Oversee stock control activities, including cycle counts, inventory checks, and stock validation processes to maintain high levels of inventory accuracy across two sites.
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Investigate and resolve stock discrepancies, damages, and inventory variances, implementing corrective and preventative actions where necessary.
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Coordinate labour resources effectively to meet changing operational demands while maintaining efficiency and service levels.
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Support the training, development, and performance management of team members, identifying opportunities to improve capability and succession planning.
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Ensure Warehouse Management System (WMS) transactions are completed accurately and inventory records remain up to date.
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Monitor workflow across inbound, storage, replenishment, picking, and dispatch functions to ensure service level agreements are achieved.
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Conduct regular operational audits and warehouse inspections to maintain compliance, accuracy, and operational standards.
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Drive continuous improvement initiatives to enhance productivity, reduce errors, and improve overall warehouse performance.
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Manage escalations and operational issues during the shift, liaising with other departments to minimise disruption to customer service.
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Maintain high standards of housekeeping and organisation throughout the warehouse, ensuring a safe and efficient working environment.
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Deputise for the Warehouse Manager when required, providing operational leadership and decision-making support.
Qualifications
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Attention to detail.
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Strong WMS and Microsoft Office skills.
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Good communication skills.
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Strong organisational skills.
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Able to work in a fast-paced environment.
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Experience achieving operational targets and KPIs.
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Good verbal and numerical reasoning skills.
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Conscientious and reliable.
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Team supervision and people management skills.
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Ability to lead shift operations effectively.
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Strong problem-solving skills.
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Commitment to health and safety standards.
Additional Information
What you get in return:
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Competitive basic salary
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Competitive holidays
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Life assurance
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Pension Scheme
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Retail discounts
This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.
Hiring process
If you meet the criteria above and are interested in and use to working in a fast-paced organisation then click apply now and #joinourwinningteam!