Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
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Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.
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Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.
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Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.
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Receive the undelivered shipments on the system and the productivity sheet as well.
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Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.
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Get hard copies of returned shipments signed by the business.
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Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.
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Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.
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Cancel the refused shipments on the system.
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Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub”
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Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.
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Performs related duties as required.
Job Qualifications:
Requirements
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6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.