For a very ambitious agile-at-scale program, leveraging state-of-the-art ways of working & technologies that carries major business stakes, we are looking for a Product Designer.
You will work on a large-scale CRM at the core of internal operations, supporting key business operations. It is used daily by Sales, Customer Care, and various support functions.
In this B2E context, you will tackle complex user journeys, legacy systems, and operational constraints requiring pragmatic, research-driven design decisions.
You will report to the Head of Design. You will interact with Product Managers, Product Owners, User Researcher, Developers and Stakeholders.
As Senior Product Designer, you will design user-centered solutions in constrained environments:
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Develop an understanding of professional user contexts, workflows, and business needs
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Translate UX research insights into structured and actionable design directions
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Produce design deliverables (wireframes, high-def mockups, prototypes) aligned with identified needs
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Integrate the specific constraints of CRM systems (complex workflows, information density, business rules…) into design proposals
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Iterate on design solutions based on user feedback, technical feasibility, and project requirements
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Make informed trade-offs between usability, technical constraints, and business objectives
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Work collaboratively with other Designers and User Researchers