Personal Support Worker
Mission:
The Personal Support Worker provides personal care and performs selected tasks, which are
within their knowledge and skill, under the direction of their supervisor while adhering to
regulatory and Extendicare’s standards, policies and procedures.
Key Responsibilities:
• To adhere to the plan of care as determined by the supervisor;
• To facilitate residents’ move in and transfers where applicable;
• To observe and report on residents/clients care/service utilizing appropriate Extendicare
forms or tools;
• To assist the resident/client with personal care and hygiene and activities of daily living;
• To observe and report on changes in residents/clients condition to supervisor;
• To escalate medical emergencies to supervisor or emergency medical services as
appropriate;
• To plan and prepare nutritious meals as required;
• To assist with ambulation, mobilization, transferring and adaptive aids;
• To demonstrate understanding of resident/client needs and maximize abilities;
• To provide cognitive, social, emotional, and psychological support to the
resident/client/family;
• To maintain resident/client information confidentiality;
• To respond to resident/client/family concerns and ensure appropriate action taken within
decision making authority and or concern communicated to supervisor;
• To assist in maintaining a safe and cleanly environment, including residents/clients
equipment, belongings, and nursing equipment;
• To observe & report to the Client Service Supervisor any concerns regarding client’s
safety, including physical environment, implement interventions as directed by his/her
supervisor & advocate on client’s behalf to ensure client’s safety is maintained;
• To engage with other agencies involved in resident/client care as directed;
• To attend in services to develop knowledge and skills;
• To work in a position of trust with vulnerable adults (residents);
• To uphold and promote the organization’s values and philosophy relating particularly to
ethics, morality, and integrity as set out in Extendicare’s Code of Conduct;
• To complete other duties as assigned.