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Miele
Customer Service Specialist with Dutch
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Location
Poznan
Work mode
hybrid
Type
full-time
Company size
10,000+ people
First seen
1w ago
Last seen
3d ago
Your responsibilites:
•
direct contact with retailers and individual clients via email and phone to provide information on order status,
•
timely and accurate processing of incoming customer orders from Miele retail partners,
•
clarifying customer complaints,
•
checking the ability to deliver, possibly offering alternative solutions and telephone product advice.
Our requirements:
•
C1 level of Dutch and communicative level of English,
•
relevant work experience in customer service,
•
experience with SAP or other ERP system,
•
ability to build relationships with business partners and customers;attention to detail and ability to deliver accurate results.
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