Group Director, Client Partnership at DEPT® lead enterprise/global multi-service portfolios. We expect Group Directors to be experts in truly understanding the clients in their portfolio’s business, challenges, goals, and SWOT, and establish relationships with the senior level client contacts in order to push their team outside of the box on driving innovation/strategy. Group Directors represent DEPT® to our senior-most clients, delivering a mix of strategic account management, integrated planning, client management, and commercial leadership.
Group Directors should optimize operational efficiency across portfolios and disciplines, design integrated solutions across practices, and develop future-state strategies with KPIs for their clients’ business. They should bring a keen focus around developing future leaders and upleveling integrated marketing expertise across the team. Group Directors are expected to contribute to agency POVs and participate in thought leadership initiatives, as well as introduce innovative approaches across accounts.
Group Directors should act as Champions of the One DEPT® model by integrating global capabilities across media, creative, experience, data, and technology to deliver holistic client solutions.
Candidates must have experience managing teams (directly and indirectly), complex campaigns, and high-volume retainers for brands and be calm and controlled in high-pressure situations. Equally, experience with delivering commercial success in an agency model is important. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid strategy grounded in insight and ultimately deliver a tangible ROI for our clients. Most importantly, we need a leader who inspires their team and earns the respect of senior clients.