The Neonatal Intensive Care Unit (NICU) and Special Care Nursery provide high-quality, family-centered care for infants requiring specialized support.
The care model is individualized and developmentally supportive, designed to promote physiologic stability and optimal growth for each infant. Families are essential partners in the care process. Parents participate in decision-making and are engaged from admission through discharge.
An interdisciplinary team approach guides all aspects of care delivery. The unit culture is collaborative, respectful, and grounded in open communication. The team benefits from strong educational programs, professional development opportunities, and consistently high staff retention.
The Unit Coordinator supports the efficient daily operations of the Neonatal Intensive Care Unit (NICU) and Special Care Nursery by serving as a central resource for communication, coordination, and administrative support. This role partners closely with nurses and the interdisciplinary care team to coordinate patient admissions, transfers, and discharges; maintain accurate patient records; manage unit communications; and facilitate patient flow.
As a primary point of contact for patients, families, visitors, and staff, the Unit Coordinator fosters a welcoming environment, ensures timely information exchange, and delivers exceptional customer service to support a seamless care experience.