What will you be doing?
• Promote and develop proactive Quality culture, actively communicate the importance of Quality and engage the organization.
• Promote, with Unit management, the recognition and conformance to customer and KONE requirements.
• Set local Quality targets in line with global targets.
• Analyze feedback from Customer and Field and proactively gather and analyze other relevant data to identify continuous improvement opportunities in the processes in full chain.
• Liaise with functional and operational leaders and teams globally and locally (e.g. in area, full chain quality management, R&D, production, sourcing, installation, maintenance, service, marketing, engineering, IT) to develop and execute continuous quality improvement projects.
• Drive progress and monitor effectiveness of continuous improvement projects, corrective and preventative actions which are being logged within the organization and provide direction and support where needed.
• Drive continuous reduction of Quality related financial losses.
• Responsible for Quality reporting (e.g. RUSH) in Unit.
• Facilitate and evaluate the implementation and contributes to the development of KONE Quality Management System (QMS, e.g. ISO), monitor its performance and combine its management with other management systems, such as environment and safety.
• Responsible for planning, execution and follow-up of (quality) audits as tool for assuring process compliance and identifying areas for process performance and Quality improvement.
• Lead and support any required corrective actions required due to non-conformance.
• Ensure that Quality Improvement Teams (QIT) are operating effectively at local level and participate in relevant QITs at area and global level.
• Responsible for driving continuous development of Quality competences within Unit by providing and promoting training in for example Corrective Action System (CAS) and Quality and Problem Solving tools.
• Lead/ Assist Lean Six Sigma program and initiatives.