Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
Expert level understanding of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, as well as the Force.com Platform
Extensive experience with Salesforce configuration, including workflows, validation rules, and security controls
Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
Experience in documenting current state business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience in designing and developing software components and having a strong background in database design and system architecture
Experience integrating Salesforce with different business systems, as well as working with integration tools (ETL, CPQ, marketing automation, reporting, etc.)
Understanding of programming logic and constructs, specifically in Salesforce, Force.com, Apex Code, Visualforce, SOQL, triggers and their use in software development
Experience with single-org deployments and multi-org consolidations
Expert level understanding of environment management, release management, code versioning best practices, and deployment methodologies
Minimum Bachelor’s degree in Computer Science or related field, Graduate degree preferred
Must be willing to travel (35-50%)
Must be authorized to work for any U.S. employer
Must meet skills and experience mentioned above in Specific Duties
6+ years direct experience in software development life cycle
4-6 years’ experience in Salesforce configuration and implementing CRM systems
Proven experience in overseeing the direction, development, and implementation of CRM software solutions
Specific knowledge of CRM SaaS products; Salesforce ideal
Project management skills and experience in managing teams
Knowledge of Business Process Management (BPM) techniques and tools
Direct, hands-on experience with automated software development tools
Strong knowledge of data management, including data capture, warehousing, segmentation, storing, cleansing, and security
Strong knowledge of CRM software quality assurance best practices and methodologies
Working experience with ERP, BSS, and OSS enterprise software systems a plus
Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple workstreams
Must share a non-branded sample Solution Design Document and present it to an Acumen Solutions interviewer