What impact you can create at CHANEL:
• Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress. • Embody and infuse CHANEL’s competencies and behaviors with a concerted focus on well-being. • Build and foster connections across all levels within the PNW Boutiques by maintaining a presence and displaying a genuine curiosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks. • Partner with the BLT and Education Team to onboard and integrate new team members.
Talent Development and Organizational Structure:
• Support each BLT in conducting career discussions with team members, highlighting developmental needs. • Provide input on organizational structure, workforce planning, talent reviews and succession planning in partnership with Group Director, P&O – West. • Guide the annual compensation and performance review process for the PNW Boutiques, providing direction, counsel, and support to each BLT. • Analyze trends and utilize the insights gleaned in decision making related to various P&O priorities (i.e. diversity and well-being etc.).
• Partner with the BLT in each location to proactively identify opportunity areas and performance gaps. • Support performance management by providing frequent guidance to BLT (i.e. coaching, counseling, disciplinary actions, and exits). • Ensure consistency in handling performance matters and administration of processes, collaborating with BLT and P&O partners as needed.
• Champion and accelerate a culture of diversity and inclusion. • Forecast hiring needs with BLT, particularly as it relates to peak seasons. • Play an active role driving internal mobility • Support the Talent Acquisition team in implementing sourcing strategies to build active pipeline, which may include organizing and leading in person recruitment events for large-scale hiring interview days/events, etc. • In partnership with Talent Acquisition, support upskilling hiring managers and interview panels via Hiring @ Our Best Trainings, D&I Anti-Bias Recruitment Trainings, Workday Recruit and LinkedIn Recruiter trainings
• Manage and resolve employee relations issues in the market by conducting timely, effective, thorough, and objective investigations. • Consult with the internal Employee Relations / P&O Team / Legal Team to ensure consistency in handling employee relations issues. • In collaboration with the Benefits team, manage workers’ compensation issues, leaves of absence and accommodations.
Compliance, Policy & Procedure:
• Continuously build a knowledge of employment best practices, with specific knowledge of Federal/State employment application to include: business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc. • Partner closely with Legal, Retail Operations, Asset Protection, Employee Relations and Total Rewards to establish alignment and respond to inquiries.