• Manages territory alignments for the sales organization – this includes aligning the correct customer accounts to the correct sales reps in SAP, maintaining sales rep relationships and creating rep codes in SAP, establishing new rep codes and performing account alignment when new sales reps are hired or territories are restructured, and closing rep codes and moving accounts when sales reps term. Responsible for managing organization realignments and restructures. Ensures all master data accurately reflects organizational changes and manages the timing of those changes to prevent disruption of reporting capabilities.
• Analyzes internal stakeholder (Marketing, Finance, Customer Service, Sales Ops, Inventory, Rebates etc) reporting requirements and maintains accuracy of data to ensure strong internal collaboration and integration of data-sets in various systems (SAP, Microsoft Power BI and Pulse, SOHA etc.)
• Collaborate with Finance team members to evaluate requests for quota changes and revenue reallocation via the credit/rebill process. Responsible for maintaining supporting documentation for requests, reviewing with senior Finance leaders during weekly approval meetings, processing changes in SAP, and reporting back out status updates to the sales leader who initiated the request.
• Responsible for ensuring the accuracy of the customer master, sales organization hierarchy and product hierarchy for sales reporting. Analyzes new customers and new products and determines appropriate placement and attribute categorization.
• Ensures master data is accurate through proactive audits and takes action to resolve any issues. Resolves and/or facilitates resolution with IT and other key players. Identifies root cause to prevent re-occurrence. Documents and implements process improvements.
• Evaluates Rep Inventory Order (RIO) requests for adherence to policy, approves or rejects requests and provides feedback to sales reps.
• Administer and calculate commission/bonus payments for the USD Sales Compensation and Bonus Plans and per the related Employee Agreements.
• Analyze, interpret and implement USD Sales Compensation Plans and related Employee Agreements.
• Perform periodic audits of commission / bonus payments, make recommendations for improvements, and resolve discrepancies. Audit monthly commissions calculations to identify any “outliers” based on defined criteria.
• Ensures Financial, Data and Sales Compensation processes are in compliance with internal and external audit practices and documentation.
• Follows departmental policies and procedures. Identified and takes action on opportunities for process improvement.
• Provides ad-hoc master data reports to Management and to other internal customers as directed by manager.
• Provides leadership and mentoring to teammates and supports management initiatives.
• Remains current on developments in field of expertise.
• Stays current with latest software and technology advancements.