As Intellect’s enterprise relationships grow in scale and complexity, we are looking for a Client Strategy & Growth Lead to help leading organisations translate their workforce mental health ambitions into effective programmes, measurable outcomes and enduring partnerships.
This role sits at the intersection of client strategy, commercial growth and cross-functional execution. You will own a portfolio of enterprise relationships and be accountable for understanding each client’s priorities, shaping the right strategy, mobilising Intellect’s capabilities and growing the partnership over time.
The work goes beyond routine account coordination. Depending on the client, you may be helping a multinational organisation develop its mental health strategy, redesigning an underperforming programme, launching Intellect across new markets, building an executive business case, navigating a complex renewal or identifying new ways for Intellect to support the organisation.
You will move between strategic analysis, senior stakeholder engagement, commercial discussions and detailed implementation. You will remain accountable from the initial problem definition through execution, renewal and expansion.
We are particularly interested in candidates from management consulting, professional services, strategy, transformation and other demanding environments who want to move from advising organisations to owning client and commercial outcomes directly. Prior experience in customer success is not required.
This is an individual contributor role working closely with Intellect’s client, commercial and delivery teams. The size and complexity of your portfolio will be calibrated to your experience and demonstrated capabilities.