• Drive technical discovery across multiple workflows, systems, and disciplines
• Gathering, documenting, and validating customer technical requirements and current-state environments
• Elaborate technical proposals and deployment paths, creating clear ROI narratives and solution justification artifacts
• Build and maintain deep, long-term relationships with technical and business stakeholders as a strategic technical advisor
• Develop and maintain a Customer Technical Vision (CTV) capturing technical footprint, long-term goals, and adoption strategy
• Proactively identify expansion opportunities to drive revenue growth
• Help coordinate internal specialists for demonstrations and technical discussions
• Collaborate with Account Executives to shape opportunity strategy using technical insights
• Maintain accurate documentation, notes, and action items in internal systems