Position Summary
The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.
•Lead, hire, train, and support staff to meet performance and service goals.
•Ensure daily operations meet or exceed company standards and customer expectations.
•Manage scheduling, attendance, and payroll processes.
•Oversee cash handling, including daily bank deposits.
•Maintain inventory and order supplies as needed.
•Conduct regular team meetings and performance reviews.
•Manage vendor contracts and ensure compliance documentation.
•Ensure equipment and facility maintenance, including safety protocols.
•Address staff and customer concerns professionally.
•Foster positive employee relations.
•Oversee day-to-day operations and ensure process compliance.
•Travel occasionally to other locations and respond to facility alarms if needed.
•Perform additional duties as assigned.
•Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.