Assist clients with organizing booking details, dates, preferences, and service selections
Provide customer support through email, phone, and messaging in a professional manner
Help gather and maintain information needed for reservations and itinerary support
Coordinate booking details and follow up with clients as needed
Maintain accurate notes, client profiles, and documentation within our systems
Respond promptly to client questions and provide helpful guidance
Stay informed about available destinations, suppliers, and experience options
Support administrative tasks related to planning and booking services
Work collaboratively with the team to ensure a smooth and positive client experience