As a Systems & Network Engineer at CIC, you will be responsible for ensuring the reliability, security, and scalability of our systems and network infrastructure. You will play a critical role in the design, implementation, and maintenance of our systems to support our current and future business requirements.
Key Responsibilities:
Networks: Monitor, troubleshoot, configure our networks (we are very heavy on Wi-Fi, which is one of the main services provided to our clients) with hundreds of Access Points and low footprint network stacks (Extreme / Ruckus)
Physical Access Control: Set up and manage scalable and reliable door access controls for CIC’s Campuses across the world. This means thousands of locks globally, even more user access cards which must give and take access to our spaces securely and reliably.
Deploy and Maintain: Introduce and operate core and auxiliary systems, including but not limited to cloud services (Google Workspace / GCP / Atlassian JIRA SM / ElasticSearch) and internal tools running on docker / kubernetes and both Windows and Linux VMs
Capacity Planning: Monitor network traffic and systems usage patterns, and proactively plan for capacity expansion to meet growing demands.
Vendor Management: Collaborate with vendors and suppliers to procure and maintain network hardware, software, and services at quality level.
Documentation: Maintain comprehensive network and systems documentation, including network diagrams, configurations, and change management records.
Collaboration: Work closely with cross-functional teams to understand their requirements and provide technical guidance and support.
Emergency Response: Participate in on-call rota for network-related emergencies and provide timely resolution and support.