Under the direction of the Section Head of Gateway Security Services the contractor shall perform the following activities:
1.
Central system administration and configuration of Guards and Data Diodes to ensure continuing functionality and availability.
a. Hardware and software systems installation and configuration
b. Implementation and verification of guards and data diode configuration to meet customer cross-domain data exchange
c. Adaptation of release markings and/or email attachment types
d. configuration of additional cross-domain flows
e. User and access management
f. Monitor system performance and availability
g. Analyze, troubleshoot and resolve application issues
h. Development of automation scripts to meet day to day system administration tasks
2.
Updating of Guard and Data Diode software/patches
a. Monitor patch releases
b. Test new software and patches
c. Support A2SL process for approval of software updates
d. installation and configuration of software and patch updates
3.
Documentation of Guards and Data Diode systems
a. Development of SOPs and other documentation for repetitive
b. Produce and maintain comprehensive documentation for all implemented systems
4.
Operational support of Guards and Data Diodes
a. Technical support in troubleshooting infrastructure and operational issues
b. Collaboration with other teams for a successful resolution;
c. Provide technical support and guidance by answering end-user requests to identify issues in secure cross-domain data exchange