• Maintain accurate and up-to-date client booking information within internal systems, ensuring completeness and data integrity
• Review booking data submitted by assistants, ensuring commercial terms are correctly reflected and bookings are ready for invoicing
• Raise client invoices in accordance with agreed deal terms, both on an ad hoc and scheduled basis
• Monitor deal progression to ensure all required production and contractual information is received to enable timely invoicing
• Allocate and process incoming client payments, liaising with Cash Management to ensure accurate application to bookings
• Proactively track and follow up on outstanding receivables, supporting timely collections and resolution of discrepancies
• Respond to client, agent, and production queries in a timely and professional manner, providing clear and accurate information
• Prepare and distribute regular reporting to agents to support forecasting, collections, and performance insights
• Participate in regular check-ins with agents and assistants to ensure alignment on booking and financial data
• Review and approve bookings within internal systems in line with established controls and processes
• Support month-end close activities, ensuring completeness and accuracy of revenue and cash application
• Contribute to process improvements and operational initiatives as required
• Provide coverage for team members during periods of leave, ensuring continuity of service and delivery
• Support ad hoc requests and projects as required by the team and wider business