Diversified Services Network Inc. is seeking an Assistant Career Coach to work on a long-term project. This will serve Marion County-North in Indianapolis, IN.
Essential Job Responsibilities
•
Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
•
Assists with phone coverage in designated areas
•
Maintains accurate data entry to external customer databases and internal databases
•
Provides administrative support to senior project management
•
Maintains job seeker case files in an audit-ready state
•
Maintains a professional appearance
Requirements
Education / Work Experience:
•
High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
•
Associate degree from an accredited university/college, preferred
Qualifications:
•
At least three years of customer service experience with strong communications skills
•
Experience working in a high-volume work environment
•
Strong organization skills and computer skills
•
Ability to maintain a high level of accuracy in preparing and entering information
•
Capability to follow instructions well
•
Adaptable, flexible, and a fast learner
•
Creative and able to meet deadlines
•
Works well under pressure and within a team concept
•
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
•
One to three years of experience in workforce development or related programs preferred