Global AP Process Intelligence & Governance
• Support and continuously analyze the end-to-end Purchase-to-Pay process across
regions, with a strong focus on AP execution, exception management, and issue
resolution.
• Act as a process and data subject-matter expert, partnering with regional teams,
Procurement, Finance, GBS (Global Business Solution) and IT to ensure alignment
with global standards, policies, and performance expectations.
• Maintain and enhance global AP process documentation, controls, and standards,
leveraging analytics to validate adherence and identify gaps.
• Work closely with global and regional stakeholders to align on performance
expectations, data interpretation, and improvement priorities.
Performance Management, Analytics & Insights
• Own and deliver global AP performance reporting, including daily, weekly, and
monthly KPI dashboards aligned with GPS and P2P performance frameworks.
• Use data analytics and process mining (Celonis, PowerBi, Alteryx,…) to identify
trends, bottlenecks, root causes, risks, and structural inefficiencies across invoice
flows, vendor performance, and payment outcomes.
• Develop actionable, insight-driven recommendations for the AP GPO, Procurement
leadership, Service Delivery teams, and Finance to support prioritization, investment
decisions, and performance improvement.
• Define, refine, and evolve AP KPIs to ensure relevance, consistency, and value
realization.
• Serve as a trusted advisor on AP performance, analytics, and process intelligence
topics.
Continuous Improvement & Transformation Enablement
• Identify, quantify, and prioritize data‑driven continuous improvement opportunities
across the AP process, using analytics and process mining to surface efficiency,
compliance, working capital, and vendor experience gaps.
• Support the execution of global AP and P2P transformation initiatives by providing
fact‑based analysis, performance tracking, and benefits realization monitoring (e.g.,
working capital optimization, invoice quality, vendor master performance).
• Support change impact assessments and adoption activities using analytics to
measure readiness, adoption, and post-implementation performance.
Technology, Reporting & Automation Enablement
• Support the deployment, stabilization, and optimization of AP systems and analytics
solutions, including Coupa, JDE, SAP, Tungsten, and other enterprise platforms, with
a strong focus on data integrity and reporting reliability.
• Actively contribute to automation, reporting, and data enablement initiatives,
leveraging BI platforms, process mining, AI capabilities, and RPA to reduce manual
effort and improve insight availability.
• Partner with IT and analytics teams to define reporting requirements, dashboards,
and self-service analytics capabilities.
• Leverage process and system mining tools (e.g., Celonis) to analyze end-to-end AP
process flows, variants, rework, and compliance deviations.